Shipping & Policies
We offer free shipping on all U.S. orders over $75.00.
Shipping for international orders will be calculated at checkout. Please be advised that any additional fees for shipping abroad will be the responsibility of the buyer (brokerage fees, custom duties, and any other charges).
When will my order arrive?
Please allow 2-5 business days to process and pack your order. We will notify you once it has shipped with your chosen shipping method. If you chose Priority Shipping, please contact us with your order number so we can try to fill your order sooner.
After your item is shipped, the average delivery time for US orders is around 4-7 business days and the average delivery time for international orders is dependent upon the shipping option chosen at checkout.
Once the item is packaged, shipped and in the shipping carrier's hands, we are no longer responsible for lost packages, missed deliveries, or undeliverable addresses. Please contact the shipping provider with any shipping concerns.
Returns & Exchanges
We do not accept returns or exchanges. Please pay close attention and read the descriptions of what you are ordering before you purchase. Exchanges will be made for items that arrived damaged if we are notified within 48 hours of receiving the item. Please inspect your jewelry as soon as you receive it, and contact us through the contact page, or e-mail us at email@example.com if you find something is damaged with your order # and photos. Please keep the original packaging to send the item back for a replacement piece.
Please contact us or e-mail us at firstname.lastname@example.org with any repair requests. We stand behind our jewelry, therefore, depending on the situation, we will do our best to repair your item free of charge, minus shipping costs.